Service & Repair
To begin your repair order, please fill out the form below, print it out, and include it with your items being returned for service and repair to Brasseler Canada’s Dental Handpiece Repair Service.
IMPORTANT! PLEASE FOLLOW THESE INSTRUCTIONS TO HELP EXPEDITE YOUR REPAIR SERVICE:
Packaging Your Repair Item for Shipping:
Please use a sturdy shipping box or container to send your items to Brasseler Canada. Paper or bubble envelopes are not recommended as they can be easily damaged allowing your items to become lost. Your shipping container should be strong enough to stand the rigors of possible cross-country shipping.
Sterilization:
Items can be sterilized before shipping and left in the sterilization envelope or bag. Brasseler Canada inspects each item upon receipt and can sterilize any product upon receipt if needed.
Serial Numbers:
Each Brasseler Canada handpiece product is labeled with an item specific, 8-digit serial number. An accurate serial number for each item allows us to verify proper ownership of the product as well as determine warranty status. Each serial number will be imprinted on the handpiece itself and may consist of letters or numbers or a combination of both.
Ship items to:
Brasseler Canada® Dental
Handpiece Repair Service
4500 Henri-Bourassa, #230
Quebec, Quebec G1H 3A5
Toll-Free: 800-363-3838
Email: [email protected]